more pink than blue
Previously:
Rogers made me lose my shit and I started talking smack about retarded three year olds. Also: I blew up their website
And then I was like “I’m gonna tell Twitter on you” and they were all like “I’m not allowed to play with Twitter” and I said “Ya well, you suck”
So then Rogers said “I’m [...]
Imagine my surprise this morning when I checked Twitter saw a tweet directed to me from @RogersHelps:
@purplelara Hi, I’m with the RogersHelps team. We try to assist customers online. Is there something I can help with? ^mm
Obviously, given the length of my posts below, being succinct isn’t one of my strong suits, so I wasn’t [...]
So.
Someone from Rogers replied to me on the weekend, a lengthy email full of nothing and yet rife with typos and continuing to miss the point entirely.
To sum it up:
Blah blah Facebook blah blah Twitter blah blah not the right forum blah blah blah. Name, postal code, birthdate?
and of course:
I understand your frustration, Oh [...]
WOW. Just WOW. Barely two minutes after I sent the last email to Rogers, my phone rang. “Please stand by for an important message from Rogers Customer Service”.
Hmmm! I thought. Well! Maybe that worked. All right. Let’s go.
“Hi there”, she said. “Could I get your name, postal code and date of birth?”
“Certainly!” [...]