Archive for September, 2009
the end of the Rogers saga
Previously: Rogers made me lose my shit and I started talking smack about retarded three year olds. Also: I blew up their website And then I was like “I’m gonna tell Twitter on you” and they were all like “I’m not allowed to play with Twitter” and I said “Ya well, you suck” So then [...]
In: get off my lawn, good things · Tagged with: cell, iPhone, rogers, rogers wireless, twitter
credit
Yes! Story to come…
In: get off my lawn, good things · Tagged with: cell, iPhone, rogers, rogers wireless
rogers helps?
Imagine my surprise this morning when I checked Twitter saw a tweet directed to me from @RogersHelps: @purplelara Hi, I’m with the RogersHelps team. We try to assist customers online. Is there something I can help with? ^mm Obviously, given the length of my posts below, being succinct isn’t one of my strong suits, so [...]
In: get off my lawn · Tagged with: cell, customer service, facebook, iPhone, rogers, rogers wireless, twitter
rogers – more of the same
So. Someone from Rogers replied to me on the weekend, a lengthy email full of nothing and yet rife with typos and continuing to miss the point entirely. To sum it up: Blah blah Facebook blah blah Twitter blah blah not the right forum blah blah blah. Name, postal code, birthdate? and of course: I [...]
In: get off my lawn · Tagged with: bad customer service, cell, iPhone, rogers, rogers wireless
and then Rogers called…
WOW. Just WOW. Barely two minutes after I sent the last email to Rogers, my phone rang. “Please stand by for an important message from Rogers Customer Service”. Hmmm! I thought. Well! Maybe that worked. All right. Let’s go. “Hi there”, she said. “Could I get your name, postal code and date of birth?” “Certainly!” [...]
In: get off my lawn · Tagged with: bad customer service, cell, iPhone, rogers, rogers wireless